Cybersecurity on Demand – Service Tickets
The service ticket offer allows you to benefit from the expertise and skills of the ITrust teams and its ecosystem and partners, through an annualizing on-demand service contract. You control your budget. You involve us at your request
- Training and Awareness Plan
- Security expertise
- ISS Consulting
- Accompaniment (decisions, calls for tender, product choices)
- Forensic (incident response) / investigation
- Intrusive organizational configuration audits.
- Specific development
- Flexibility and provision of a direct telephone number
- Provision of a monthly summary of tickets used and available
- Direct access to the development laboratory and level 3 support (intervention and post-incident investigation)
- Access to the ITrust user club where ISSMs and CIOs share their experiences every quarter at a luncheon.
- Dedicated sales and technical contact person
- you are a VIP customer in case of emergency
Examples of problems classically answered :
- I have a simple security question and I would like an answer or an opinion.
- I need to resolve a security incident in an emergency
- An ill-intentioned employee leaks confidential information or harms my company, I have to intervene in coordination with the courts
- I would like to raise awareness or train an employee or my department
- I need a one-time study on a tool choice
- I need to set up security equipment
- I need to follow audit recommendations from internal audit or third party companies
- My hard drive/server was destroyed and I want to restore my vital data.
- I need to set up a security product
- I need to study the availability of my application and set up a PRA
- I need to hire a consultant to tell me how to secure my IS.
- I need to test the security of my website
- I would like to immediately identify the security flaws of my web servers on the Internet
- I need to identify any vulnerabilities in my IS.
- I would like to lead or set up security governance, improve my charter, define an ISSP
- I need to define and implement risk and safety indicators and dashboards.
- I want to test the security of the IPads that a partner has offered to my VIPs
- I’m being hacked I need HELP!